Store automation

Every order in your store reaches your customer — on WhatsApp, instantly

Order confirmed, out for delivery, arrived — automatic messages go out from your official number the moment an order's status changes in your store, keeping your customer reassured and your support quiet, with no "where is my order?".

No card required · We connect your store with you · Support in Arabic & English
A new order in your store#1024 — Ahmed Samir · EGP 950 · cash on delivery
Hi Ahmed! We received your order no. 1024 and we're preparing it right away — thank you for trusting us ✓✓
You updated the status: out for deliveryFrom your store panel as usual — no extra step
Your order is out for delivery and arrives within two days. Tracking no. 88410 — happy to serve you!✓✓
The order journey

Four stations — each with its message ready

The words are yours to edit as you like — these are examples of the messages that go out automatically at each status.

Order confirmed
"We received your order no. {{number}} and we're preparing it right away."
Being prepared
"Your order is being prepared — we'll tell you the moment it ships."
Out for delivery
"Your order is out for delivery, arriving within {{duration}} — tracking no. {{tracking}}."
Delivered
"Did the order arrive safely? A review would delight us — and a discount awaits your next order."
Try it yourself

Drag — and see the difference between two stores

Without automation
Where's my order? Three days and not a word
Was it even shipped? Nobody replies
If nobody answers I'm cancelling
With automation
We received your order no. 1024 and we're preparing it right away ✓
Your order is out for delivery, arriving within two days ✓
Thank you! Excellent service
← With automationWithout automation →
The connection

Connects to your store in three steps

Tell us about your store

Salla, Zid, WooCommerce, Shopify or others — we guide you to the right connection method for your platform.

We connect it with you

A few steps from your store panel make it notify our platform of every order and status change — and we're with you through each one.

Tune your messages and go

Review the four stations' texts and edit them in your own voice — and from the very next order, the messages fly on their own.

Even the errors — we surface them for you

Some orders arrive from the store with a missing or wrong phone number, so their owner can't be notified. We don't ignore them silently: we flag them clearly so you know which customer won't get messages, and fix the cause in your store.

  • An order without a valid number shows flagged in your panel — it doesn't disappear.
  • And your daily summary counts them so you can fix the cause in your store settings.
  • Because every unnotified order = a customer asking "where is my order?" tomorrow.
#1024 — Ahmed Samir Customer notified ✓
#1025 — Mona Khaled Customer notified ✓
#1026 — no valid number Check the phone number

Your buyers are a golden audience — don't let it go cold

The best new customer is your old one: they actually bought, their number works, and they know you. One click turns your store's buyers into an audience ready for your next campaign — a comeback offer, or the new season.

  • The "store buyers" audience builds itself and updates with every order.
  • Clean, proven numbers — delivery rates above any external list.
  • And post-purchase follow-up works on it by itself.
See the campaigns page
Audience: store buyers
Updates automatically with every new order
Last 90 days Verified numbers ✓ Campaign-ready →
FAQ

About store automation

Which store platforms are supported?
Any store that can send a notification when an order's status changes can be connected — and the common platforms (Salla, Zid, WooCommerce, Shopify) have known methods we set up with you. Tell us your platform and we confirm the method before you start.
Can I edit the message texts?
Fully — each status has its message and variables (order number, duration, tracking…), written in your own voice, and you can disable any station you don't want.
And if the customer replies to an order message?
Their reply lands in your unified inbox like any conversation — answered by you or by auto-replies per your setup. An order message is the start of a relationship, not the end of a notification.

Your store sells — and WhatsApp reassures your customers. Automatically

14-day free trial · We connect your store with you · Support in Arabic & English

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